Online Prescription Order System
Patient Access
Non-urgent advice: Please Note
Patients should allow a minimum of 48 hours for repeat prescriptions.
How to Order?
Routine repeat prescriptions can be ordered in the following ways:
- NHS App – Find out more about the NHS App at: www.nhs.uk/nhsapp
- Available Now!
- POD (Prescription Ordering Direct) – Call our free direct prescription ordering service on 01782 432469
- Available Monday to Friday 9am – 4pm
- Online – A brand-new online Prescribing Ordering Direct (POD) webform has been launched for our practice. In addition to the current phone service provided by the POD team, an online prescription ordering webform is available so patients can order their repeat prescriptions quickly and easily online, with just a few clicks of a button. This webform can be accessed 24 hours a day with a smartphone, tablet, or personal computer at the following link: Prescription Ordering Direct Service Request Webform .
- Online – please ask at reception to register for our on-line services to access Emis Web online
- In person – hand your repeat slip in at reception having clearly marked the items required.
- By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Please note: Prescriptions ordered through the POD service may be ordered up to 10 days in advance and can take up to 7 days to process.
Urgent prescriptions will be issued on the day and can be collected after 4pm.
Non-urgent advice: Notice
It is the patient’s responsibility to inform us immediately of any change of Pharmacy. If you wish to have your prescription sent to a different Pharmacy – for example if you are on holiday, it is your responsibility to ensure that the correct Pharmacy is nominated on your return.
NHS App
Did you know you can manage repeat prescriptions from Meir Medical Practice in the NHS App?
You can easily choose where your prescriptions are sent. So, if you know you’ll be away from home or you are moving home, you can change your nominated pharmacy from within the app.
You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
It’s easy to use, and, if you hit a snag, you can go to ‘Help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Find out more about the NHS App at: www.nhs.uk/nhsapp
